We very rarely receive an antenna back that is defective. Please double-check the following items to save time and money in returning your antenna:
What type of antenna are you returning? (example 7-Band 3000 watt, 4-band 300 watt, etc.):
Where did you purchase this antenna?:
Buckmaster order number or approximate purchase date:
Please describe why you are returning your antenna, what you did to troubleshoot the problem, and what course of action should be taken:
Your Contact Information:
City:   State/Province:   ZIP/Postal Code:
Daytime phone number:   E-mail address:
There is a $25.00 + return UPS Shipping fee for analyzing your antenna. If you are within the warranty period and your antenna is found defective, there is no fee and your antenna will be replaced free of charge. Due to their encapsulated design, Buckmaster Antennas cannot generally be repaired. We will send a SWR chart printout back along with your antenna.
Credit Card Number: Expiration Date: 3-digit code on back:
If we find your antenna to be defective:
-Within the one-year warranty period, your antenna will be analyzed and replaced free of charge.
-After the one-year warranty period, you may be entitled to a reduced-price replacement antenna, we will contact you.
-Antennas we find to be non-defective are subject to a $25.00 analysis fee plus return UPS shipping. We will return your antenna to you along with a SWR chart.
-Non-defective antennas returned for refund or exchange must be in like-new sellable condition.
-You must speak to us before returning an antenna for modification. Antennas returned for modification must include details on agreed-upon modification.
Please print this form and include with the antenna you are returning.
Buckmaster Antennas, 6196 Jefferson Highway, Mineral VA 23117, USA, 540-894-5777, email@example.com